Launceston City Ghost Tours Logo

For Bookings, call 0421 819 373

Tours depart from
14 Brisbane Street, Launceston TAS 7250

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REFUND POLICY and PRIVACY POLICY

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Refund Policy

You can cancel your tour booking 24 hours prior to the tour for no fee. You can email us at bookings@launcestonghosttours.com.au or phone us at 13002SCARY. We require a minimum of 4 adult bookings to host a tour. If minimum booking numbers are not reached guests will be offered an alternate date for the tour to be held or a full refund which will be paid in cash to the guests accommodation.

Privacy Policy

This privacy policy has been published to provide a clear and concise outline or how and when personal information is collected, disclosed, used, stored and otherwise handled by Launceston Ghost Tours. The policy relates to personal information collected by any mean and by any technology.

1. Collection of Personal Information

Personal information is information or opinion from which an individual's identity may be ascertained. The nature of personal information collected by Launceston Ghost Tours generally comprises an individual's name and contact details (including address, phone, fax and email).

Launceston Ghost Tours does not collect personal information unless it is necessary for Launceston Ghost Tours to perform one or more of its functions and activities.

Launceston Ghost Tours will destroy personal information when it is no longer required for such functions and activities.

Launceston Ghost Tours will generally collect personal information from you directly.

2. Use and Disclosure of Personal Information

Launceston Ghost Tours will use and disclose your personal information for the purpose for which the personal information was initially collected.

Launceston Ghost Tours may also use that personal information for a purpose related to the initial purpose of collection if that other purpose would be within your reasonable expectations. Related purposes might include internal auditing and administration, adding your name to a contact list, guest list or invitation list or helping us to identify production and broadcast activities which may be of benefit or interest to you.

Launceston Ghost Tours will not use or disclose your personal information for any other purposes without first obtaining your express or implied consent. Launceston Ghost Tours may however be required to disclose your personal information without your consent if the disclosure is:

  • Required by law;
  • Required in order to investigate an unlawful activity;
  • Required by and enforcement body for investigative activities; or necessary to prevent a serious and imminent threat to a persons life, health or safety, or to public health or safety.

Generally, Launceston Ghost Tours will retain your personal information within Australia and not use or disclose it overseas. However, on some occasions the information may need to be transferred overseas in order to perform one of Launceston Ghost Tours functions or activities. In these circumstances, Launceston Ghost Tours will either obtain your express or implied consent or will use its best endeavours to ensure that your personal information will receive protection similar to that which it would have if the information were in Australia.

3. Changes to this policy

Launceston Ghost Tours may change this policy from time to time for any reason and will update the policy accordingly.